The healthcare industry is constantly changing, with new technological developments, legislation, and regulations coming rapidly. Front Office Management is vital in ensuring that your organization can effectively meet these challenges.
Front Office Management is a management process that supports care delivery by providing customer service, billing, and revenue cycle processes for your organization.
Avernus's Front Office Management Process includes the following:
Verifying a patient's insurance eligibility comes first before arranging a visit, and as a result, there are no insurance denials.
More than 60% of patients use digital scheduling to set up appointments. For our front desk staff, properly handling their phone calls is of utmost significance.
By using an appointment confirmation and follow-up system, our medical front office and billing team contribute to a reduction in patient no-show rates.
Our billers maintain accurate records of each patient visit and guarantee that follow-up appointments are not forgotten.
Our integrated technologies operate without a hitch, from organizing patient visits to collecting payments. At the front desk, our billers use the system to control payment information.
A recurring audit by our coders and billers oversees the front desk administration to guarantee HIPAA standard compliance and efficient process execution.
Your front office is the heart of your business, so our team is here to help you run it more efficiently.
We have a proven track record of helping healthcare companies like yours streamline their operations, improve customer service, and grow revenue.
Our team has years of experience in healthcare administration and management, and we've worked with hundreds of companies like yours to help them optimize their business processes.
We can help you do this by:
